New Online Banking Platform and Mobile App Update

On September 27th, Telco rolled out its new Online Banking platform and Mobile App.

Telco has enhanced the security for Online Banking and Mobile Banking which will require you to "Register"  the first time you go to member login after September 27th.

Tips to Help You Register

DO NOT LOG IN! Click Register in Member Login Box (see example below).

Member Log In screen

  • Enter a username and password. You can create a new username and password or you may use your previous login credentials 
  • You will be asked to enter your Telco account number

Example of check

If you don't know your account number, enter the last seven digits of your checking account number; this is your member account number. 

  • You will be asked several identity questions for enhanced security
  • You can opt to turn on E-statements and will be asked to accept terms and conditions
  • Once you confirm and enroll, you will be sent a verification email. Be sure the email is what you entered during registration. Check your email for verification and click on the registration link to confirm your registration
  • You may now log in with the username and password you set up at registration

 

Here are some of the great new features:

  • Live chat (mobile app)
  • Video chat (mobile app)
  • E-statements now accessible through mobile app 
  • Ability to turn on, off or capture your card in the event your card is misplaced, lost or stolen
  • Enhanced security
  • Full Quicken integration
  • Digital deposited check repository
  • Enhanced user-friendly interface
  • Open additional shares (online banking)
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