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Who We Are

Mission Statement

Connecting Families and Building Futures Through Cooperative Financial Services One Member at a time.

Membership Eligibility

You may become a member of Telco Community Credit Union if you Live, Work, Worship, or Attend School in Alexander, Buncombe, Burke, Caldwell, Catawba, Haywood, Henderson, Madison, McDowell, Polk, Rutherford, Transylvania or Yancey County, or if you are an employee of one of our Select Employee Groups (SEG).

Joining the Credit Union is as simple as opening an account. This can be done at any of our local branches, or you can Click Here for more details and online application form.  You only need a minimum $5.00 deposit into a Savings Account. That first deposit provides you with immediate access to the many products and services available at Telco Community Credit Union. Membership has its privileges and you retain those privileges throughout your life. Once a member, always a member! In addition, all relatives of current members can become members regardless of residency.

What Is A Credit Union?

A credit union is a member-owned, not-for-profit cooperative that is owned, managed and utilized by its member-owners.  The Board of Directors is elected from and by the general membership and are unpaid volunteers.  The members are both the “stockholders” and the “customers”.  Therefore, any “profits” the credit union realizes are returned to the member-owners in the form of lower loan rates, higher savings rates, lower fees and stronger capital than for-profit, stockholder-owned and controlled banks.

Community Service

Telco Community Credit Union has a long history of embracing the Credit Union motto “People Helping People”. We go beyond helping members with financial services and proudly engage with our communities with charitable services.  

Over $10,000 raised and countless man-hours are contributed to local charities and individuals annually.

  • Support to individual members for heating bills, medical expenses, short term housing, school supplies
  • Christmas gifts for children who otherwise would receive very little if anything
  • Local charities include Eblen Foundation, WNC Rescue Mission, Shriners, Fraternal Order of Police, Fire Fighters Associations, Community Centers, Health and Dental Ministry

Telco is a Seven-Time recipient of the Dora Maxwell Social Responsibility Community Service Award, recognizing outstanding activity in community support. In 2015 we won First Place in our category within the Carolinas Credit Union League. You can Click Here to view a short video on the 2015 awards.


Telco Community Credit Union has been providing financial services to communities in the Western North Carolina Area for  over 80 years. We were organized in 1935 to serve the employees of the Southern Bell Telephone System. Today, we are a community chartered credit union serving the citizens in Alexander, Buncombe, Burke, Caldwell, Catawba, Haywood, Henderson, Madison, McDowell, Polk, Rutherford, Transylvania and Yancey Counties.

For a more detailed chronicle of our history, click here.

Telco Community Credit Union is a not-for-profit financial cooperative owned by its members. This means that as a credit union member, you are never a customer, but a full partner and owner. The credit union motto “People Helping People” is demonstrated in every transaction that takes place at Telco Community Credit Union. We promise each member personalized service and individualized financial attention.